We always aim for make sure our customers love our products. However, if you are not fully satisfied with your purchase, you can return it to us for a full refund or exchange it for another item, provided that the items are returned unworn, unwashed, and undamaged, in their original packaging and with all accessories and tags, within 30 days of the order date.
All refunds are issued at the discretion of Great kiwi Yarns. We reserve the right to refuse a refund request if it does not comply with these conditions. Please note that Great kiwi Yarns does not accept returns or exchanges on sales items (unless goods are faulty or not as ordered).
Please visit our Returns page for further information. You can also contact us.